Family Club at Grand Riviera Princess - All Inclusive

Name: Family Club at Grand Riviera Princess - All Inclusive
Address: Prolongación 5ta. Avenida, Mz 20, Lote 006, Playa Del Carmen, Quintana Roo, 77710, Mexico
Rating: 7.605882352941176

Playa Del Carmen, Mexico

Prolongación 5ta. Avenida, Mz 20, Lote 006, 77710

7.6Rating

Very GoodRated by Guests

170Reviews

What to expect

Pros

🏖️Beautiful beach nearby
🍦Exclusive ice cream parlor for Family Club guests
👨‍👩‍👧‍👦Family-friendly rooms with bunk beds and swim-out option
🌴Lovely gardens and wildlife on the resort grounds
🎭Great evening entertainment with fun shows
🏊‍♂️Multiple clean and expansive pools to enjoy
🦜Friendly and welcoming staff members
🍹Varied activities and entertainment for guests
👗Nice room amenities like mini bar and whirlpool bath
🥂Good service and organization by the travel company

Cons

🍽️Poor quality and variety of food in the buffets and ala carte restaurants
🦝Unpleasant encounters with coatis stealing food and being a nuisance
🚶‍♂️Long walks and lack of lifts making it challenging for guests, especially with strollers
❌Impersonal and vast resort leading to a lack of personalized service
🍺Limited drink options and long wait times at the bars
💩Issues with room cleanliness and maintenance, including plumbing problems
🔒Difficulties with check-in process, luggage handling, and checkout confusion
🍴Misleading information on family activities, lack of cleanliness in kids' areas
😞Disappointing experience with the hotel's food quality and handling of allergies
🚽Unpleasant digestive issues experienced after consuming the hotel's food

What this place has to offer

Things to do and ways to relaxBilliards, Dart board, Diving, Fitness center, Game room, Hammam, Hot tub, Massage, Nightclub, On-site entertainment, Private beach, Sauna, Snorkeling, Spa, Spa/sauna, Steamroom, Table tennis, Tennis court, Tours, Water park, Water sports (motorized), Water sports (non-motorized), Watersport equipment rentals, Wind surfing

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingBreakfast [free], Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish, French

Set in a prime location of Playa Del Carmen, Family Club at Grand Riviera Princess puts everything the city has to offer just outside your doorstep. The property offers a high standard of service and amenities to suit the individual needs of all travelers. Free Wi-Fi in all rooms, 24-hour room service, 24-hour security, daily housekeeping, taxi service are just some of the facilities on offer. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as flat screen television, fan, whirlpool bathtub, air conditioning, wake-up service. The property's peaceful atmosphere extends to its recreational facilities which include water park, children's playground, kids club, pool (kids), billiards. No matter what your reasons are for visiting Playa Del Carmen, Family Club at Grand Riviera Princess will make you feel instantly at home.