Hilton London Metropole Hotel
8.2Rating
ExcellentRated by Guests
4,197Reviews
What to expect
Pros
- 🌟Exceptional staff providing professional and friendly service
- 🍳Fantastic breakfast with great variety and fresh options
- 🛏️Clean and spacious rooms providing a comfortable stay
- 👍Helpful and informative reception staff enhancing guest experience
- 🚪Convenient keyless door system for easy access
- 🏨Great location near trains and buses, easy access from the airport
- 👏Exceptional customer care and service from dedicated staff
- 💬Engaging and interesting conversations with friendly staff
- 🏊Fabulous shower and comfortable beds for a relaxing stay
- 🚇Close proximity to tube station for convenient transportation
Cons
- 💸Expensive pricing for the overall experience
- 🛎️Long check-in times and slow response from staff
- 🏢Large and noisy hotel with crowded common areas
- 🛋️Old furniture and lack of amenities in the rooms
- 🍽️Inconsistent breakfast quality and high prices
- 🚪Issues with cleanliness in corridors and outdated furniture
- 🛑Staff at times displayed rude behavior and lack of helpfulness
- ❄️Inefficient air conditioning systems causing noise disruptions
- 🚫Lack of luggage service and unmet expectations for extended stays
- 🚬Presence of cigarette smoke smell in rooms affecting comfort
What this place has to offer
Things to do and ways to relaxFitness center, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian, Arabic, Dutch, Russian
Set in a prime location of London, Hilton London Metropole Hotel puts everything the city has to offer just outside your doorstep. The property features a wide range of facilities to make your stay a pleasant experience. All the necessary facilities, including 24-hour room service, gift/souvenir shop, 24-hour front desk, facilities for disabled guests, express check-in/check-out, are at hand. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, carpeting, non smoking rooms, air conditioning, heating. Take a break from a long day and make use of fitness center, sauna, indoor pool, steamroom. Hilton London Metropole Hotel combines warm hospitality with a lovely ambiance to make your stay in London unforgettable.
Where you'll be sleeping
28 m²
King Superior Room
1 king bed
22 m²
Refurbished King Executive Room
1 king bed
28 m²
Two Queen Beds Superior Room
2 queen beds
18 m²
Refurbished King Bed Room
1 king bed
18 m²
Refurbished Twin Guest Room
2 single beds
65 m²
Refurbished Octagon Suite With Kitchenette
1 king bed
22 m²
Executive Room
1 king bed
185 m²
Newly Refurbished Penthouse Suite
55 m²
Refurbished King Executive Suite Kitchenette
1 king bed
55 m²
Refurbished King Suite
1 king bed
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