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Hotel Nord Otaru

Otaru, Japan

8.4Rating
ExcellentRated by Guests
2,429Reviews

What to expect

Pros

  • 🏞️Perfect location for shopping and sightseeing
  • 🛏️Clean rooms despite being a bit dated
  • 👍Friendly check-in desk staff
  • 🍽️Good breakfast available
  • 🕶️Great advice and friendly service from reception staff
  • 🚗Convenient parking facility available
  • 🌇Beautiful view from the hotel
  • 🔝Close to main tourist shops and attractions
  • 🍵Good service overall
  • 🛍️Proximity to Otaru Eki and canal for shopping

Cons

  • 👎Staff stress reflected in breakfast room service
  • 💰High pricing for amenities
  • 🚿Slow water flow in the bathroom
  • 👥Unwelcoming male staff behavior during check-in and check-out
  • 🏨Old-fashioned hotel structure
  • 👚Lack of hanging space for clothes in bathrooms and toilets
  • 🚉10-minute walk to JR station from the hotel
  • 🚗Troublesome parking experience
  • 🛌Extremely small hotel rooms
  • 🛋️Rooms on the older side

What this place has to offer

Things to do and ways to relaxMassage
Services and conveniencesDaily housekeeping, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Korean, Japanese

Ideally located in the prime touristic area of Town Center, Hotel Nord Otaru promises a relaxing and wonderful visit. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at the Hotel Nord Otaru. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, air purifier, carpeting, complimentary tea, humidifier. Enjoy the hotel's recreational facilities, including massage, garden, before retiring to your room for a well-deserved rest. Friendly staff, great facilities and close proximity to all that Otaru has to offer are three great reasons you should stay at Hotel Nord Otaru.

Where you'll be sleeping

Superior Twin Non-Smoking image 1
Superior Twin Non-Smoking image 2
Superior Twin Non-Smoking image 3
Superior Twin Non-Smoking image 4
Superior Twin Non-Smoking image 5
Superior Twin Non-Smoking image 6
Superior Twin Non-Smoking image 7
Superior Twin Non-Smoking image 8
Superior Twin Non-Smoking image 9
Superior Twin Non-Smoking image 10
30 m²

Superior Twin Non-Smoking

2 single beds

Standard Queen Non-Smoking image 1
Standard Queen Non-Smoking image 2
Standard Queen Non-Smoking image 3
Standard Queen Non-Smoking image 4
Standard Queen Non-Smoking image 5
Standard Queen Non-Smoking image 6
Standard Queen Non-Smoking image 7
Standard Queen Non-Smoking image 8
Standard Queen Non-Smoking image 9
25 m²

Standard Queen Non-Smoking

1 double bed

Superior Twin Non- Smoking image 1
Superior Twin Non- Smoking image 2
Superior Twin Non- Smoking image 3
Superior Twin Non- Smoking image 4
Superior Twin Non- Smoking image 5
Superior Twin Non- Smoking image 6
Superior Twin Non- Smoking image 7
30 m²

Superior Twin Non- Smoking

2 single beds

Junior Suite - Non Smoking image 1
Junior Suite - Non Smoking image 2
Junior Suite - Non Smoking image 3
Junior Suite - Non Smoking image 4
Junior Suite - Non Smoking image 5
39 m²

Junior Suite - Non Smoking

2 single beds

Comfort Double Non-Smoking image 1
Comfort Double Non-Smoking image 2
Comfort Double Non-Smoking image 3
Comfort Double Non-Smoking image 4
Comfort Double Non-Smoking image 5
15 m²

Comfort Double Non-Smoking

1 semi double bed

Executive Twin Room for 5 People - Non-Smoking image 1
Executive Twin Room for 5 People - Non-Smoking image 2
Executive Twin Room for 5 People - Non-Smoking image 3
Executive Twin Room for 5 People - Non-Smoking image 4
Executive Twin Room for 5 People - Non-Smoking image 5
63 m²

Executive Twin Room for 5 People - Non-Smoking

2 single beds

Grand Family Room image 1
Grand Family Room image 2
Grand Family Room image 3
Grand Family Room image 4
Grand Family Room image 5
57 m²

Grand Family Room

3 semi double beds

Standard Triple Room - Non-Smoking image 1
Standard Triple Room - Non-Smoking image 2
Standard Triple Room - Non-Smoking image 3
Standard Triple Room - Non-Smoking image 4
Standard Triple Room - Non-Smoking image 5
Standard Triple Room - Non-Smoking image 6
25 m²

Standard Triple Room - Non-Smoking

2 single beds or 3 single beds

Standard Twin A image 1
Standard Twin A image 2
Standard Twin A image 3
Standard Twin A image 4
25 m²

Standard Twin A

2 single beds

Accessible Twin image 1
Accessible Twin image 2
Accessible Twin image 3
Accessible Twin image 4
30 m²

Accessible Twin

2 single beds

What other guests say about this hotel

  • 1

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Hotel Nord OtaruOtaru, Japan

Where you'll be staying