Luna Palace
9.3Rating
ExceptionalRated by Guests
282Reviews
What to expect
Pros
- 🌟Excellent service throughout the hotel
- 🌴Beautiful location with a private beach
- 🍽️Delicious breakfast and buffet options
- 🏊♂️Clean and spacious pool area
- 🛏️Comfortable and well-maintained rooms
- 👪Family-friendly atmosphere and amenities
- 🍹Great resort facilities and amenities
- 🌅Amazing sunset views
- 🤝Friendly and helpful staff members
- 🍳Delightful breakfast included in the room rate
Cons
- 🛌Inconsistencies with room amenities like pillows and smells
- 🧊Restrictions on bringing personal items like coolers to certain areas
- 🔇Lack of timely service at the pool bar
- 🛠️Ongoing construction noise and disturbances
- 🎶Loud and unfavorable music at the pool area
- 💡Dim lighting in some areas affecting visibility
- 🐜Ant infestation issues in some rooms
- 💧Maintenance issues like water leaks and sewer gas smells
- 🍽️Slow service at the restaurant or bar
- 🚧Challenges with reservations and check-in process
What this place has to offer
Things to do and ways to relaxWater sports (non-motorized)
Services and conveniencesConcierge, Daily housekeeping, Elevator, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Luna Palace is perfectly located for both business and leisure guests in Mazatlan. Both business travelers and tourists can enjoy the hotel's facilities and services. Service-minded staff will welcome and guide you at the Luna Palace. Designed for comfort, selected guestrooms offer air conditioning, wake-up service, balcony/terrace, alarm clock, telephone to ensure a restful night. Entertain the hotel's recreational facilities, including outdoor pool, water sports (non-motorized). Luna Palace is an excellent choice from which to explore Mazatlan or to simply relax and rejuvenate.
Where you'll be sleeping
30 m²
Studio
1 king bed
50 m²
One-Bedroom Apartment (6 Adults)
2 single beds and 2 double beds
30 m²
Studio with Garden View
2 double beds
35 m²
Studio (4 Adults)
2 double beds
Standard Studio
1 sofa bed and 1 double bed or 2 double beds
Standard Double Room
Junior Suite, Kitchenette, Partial Ocean View
1 sofa bed and 2 double beds and 1 king bed
Junior Suite Standard
Junior Suite Garden View
1 Bedroom Apartment
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