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W Singapore - Sentosa Cove

Name: W Singapore - Sentosa Cove
Address: 21 Ocean Way, Singapore, Singapore, 098374, Singapore
Rating: 8.780536130536152

Singapore, Singapore

21 Ocean Way, 098374

8.8Rating

ExcellentRated by Guests

1,716Reviews

What to expect

Pros

🏖️Convenient location in Sentosa for family fun
🍴Excellent breakfast buffet with a wide variety of options
🤩Luxurious and well-designed rooms with comfortable amenities
🏊Large swimming pool with fun features for kids and adults
🍹Great dining options with delicious food and attentive service
🎈Special touches like birthday decorations and surprises for guests
🤝Friendly and helpful staff who go above and beyond to make your stay memorable
🎉Welcoming atmosphere and professional management team
🔝Good facilities and amenities for families and couples
🙌Exceptional customer service and attention to guest needs

Cons

🧹Rooms need better cleaning standards
🚗Confusing signage for check-in location and basement car park
💡Issues with balcony lights not working and maintenance delays
🚿Awkward design features like shared glass doors in shower area
💵High prices for spa services and additional charges for parking
🔊In-room amenities like TV connectivity and hairdryer need improvement
🕰️Delays in check-in process and room availability
🍦Limited halal food options and Muslim-friendly facilities
🔒Privacy concerns and management response to security breaches
💬Inconsistencies in member benefits and service standards

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Game room, Golf course [on-site], Hot tub, Massage, Nightclub, On-site entertainment, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, Filipino, Chinese [Mandarin], French, Italian, Chinese [Cantonese], Korean, Russian, Vietnamese, Japanese, Greek, Indonesian, Malay

Ideally located in the prime touristic area of Sentosa, W Singapore Sentosa Cove promises a relaxing and wonderful visit. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop are on the list of things guests can enjoy. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, bathroom phone, complimentary instant coffee, complimentary tea, mirror. Access to the hotel's hot tub, fitness center, sauna, golf course (within 3 km), outdoor pool will further enhance your satisfying stay. For reliable service and professional staff, W Singapore Sentosa Cove caters to your needs.