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Iberostar Quetzal
8.8Rating
ExcellentRated by Guests
4,460Reviews
What to expect
Pros
- 🏖️Beautiful beach with crystal clear waters
- 🌿Lush vegetation and wildlife adds to the natural beauty
- 🍴Variety of tasty food options in multiple restaurants
- 🏊♂️Large pool area with ample loungers and swim-up bar
- 🌅Great location with stunning views and tranquil atmosphere
- 🍹Excellent cocktails and drinks served by friendly staff
- 👨👩👧👦Family-friendly facilities and activities for all ages
- 🎭Entertaining nightly shows and activities for guests
- 💪Helpful and attentive animation team
- 🎉Positive club member experience with exclusive perks
Cons
- 🧹Inconsistent room cleaning and maintenance issues
- ❄️Lack of cool areas in hot weather, especially around the pool
- 🍽️Buffet areas sometimes run out of food before closing time
- 🔒Issues with reservations and service in on-site restaurants
- 💰Pressure to join expensive club membership with sales pitches
- 🕰️Long waits for hot water and delays in room service
- 🛏️Outdated room furnishings and lack of modern amenities
- 🚿Inconsistent water pressure and temperature in showers
- 🌑Poor lighting in certain areas, affecting accessibility at night
- 🔊Lack of beach animation and music, especially in quieter times
What this place has to offer
Things to do and ways to relaxDiving, Fitness center, Hot tub, On-site entertainment, Sauna, Snorkeling, Spa, Spa/sauna, Steamroom, Tennis court, Water sports (non-motorized), Wind surfing
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Food delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Portuguese, Italian
Located in Playacar, Iberostar Quetzal is a perfect starting point from which to explore Playa Del Carmen. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at Iberostar Quetzal. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find slippers, fan, air conditioning, mini bar, telephone. The property offers various recreational opportunities. Discover all Playa Del Carmen has to offer by making Iberostar Quetzal your base.
Where you'll be sleeping
38 m²
Junior Suite (2 Adults)
1 queen bed & 1 sofa bed
35 m²
Standard (2 Adults)
1 queen bed or 1 king bed
35 m²
Standard (3 Adults)
1 queen bed or 1 king bed
35 m²
Ocean Front Junior Suite (2 adults)
1 queen bed or 1 king bed
35 m²
Standard (1 Adult)
1 queen bed or 1 king bed
35 m²
Double Near Pool (2 Adults)
2 single beds or 1 queen bed
35 m²
Last Room Available
1 queen bed
35 m²
Double Near Pool (2 Adults + 1 Child)
2 double beds
35 m²
Double Near Pool (4 Adults)
2 double beds
35 m²
Double Near Pool (2 Adults + 2 Children)
2 double beds
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