Gardenia Resort and Spa
7.9Rating
Very GoodRated by Guests
267Reviews
What to expect
Pros
- 🌿Lush green surroundings, perfect for nature lovers
- 🍽️Delicious food options available, including local cuisine
- 🏊Spacious rooms with good amenities
- 🤝Exceptional and friendly staff providing top-notch service
- 🏡Peaceful and tranquil environment for relaxation
- 🍳Tasty breakfast options, although some reviews mentioned disappointment
- 🌅Fantastic views from the hotel premises
- 🌺Well-maintained garden and floral arrangements
- 💆Relaxing spa facilities available for guests
- 💰Affordable pricing for the quality of services provided
Cons
- ❄️Air conditioning issues reported in some rooms
- 🏊♂️Some complaints about poorly maintained or dirty swimming pools
- 🦟Mosquito presence in certain areas, affecting the comfort of guests
- 🍂Dated or worn-out room furnishings and facilities
- 🍹Limited beverage options or drinks availability
- 🚗Far location from the city center, making transportation challenging
- 🍞Inconsistent or disappointing breakfast offerings
- 🚿Issues with showers and bathroom facilities reported
- 🕷️Complaints about cleanliness and pest control in some areas
- 🍴Limited dining options or menu variety, especially for families
What this place has to offer
Things to do and ways to relaxKaraoke, Massage, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Indonesian
Ideally located in the prime touristic area of Pontianak City Center, Gardenia Resort and Spa promises a relaxing and wonderful visit. Both business travelers and tourists can enjoy the hotel's facilities and services. Free Wi-Fi in all rooms, 24-hour security, wheelchair accessible, 24-hour room service, facilities for disabled guests are just some of the facilities on offer. Designed for comfort, selected guestrooms offer television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning to ensure a restful night. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including outdoor pool, spa, massage, pool (kids), garden. Gardenia Resort and Spa is an excellent choice from which to explore Pontianak or to simply relax and rejuvenate.
Where you'll be sleeping
62 m²
Terrace Suite Villa
1 double bed
42 m²
Premier King Room
1 king bed or 2 single beds
120 m²
Executive Bungalow
2 single beds & 1 queen bed
83 m²
Family Suite Villa
1 double bed
42 m²
Premier Twin Room
2 single beds
133 m²
Gardenia Suite Villa
1 king bed or 2 single beds
82 m²
Family Bungalow
1 double bed
83 m²
Family Suite
Gardenia Suite Room Only
Gardenia Suite Include Breakfast
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